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Customer Support Center

At BetterHomes.Today, your satisfaction is our priority. Whether you have questions about your project or need help with a contractor, our team is ready to assist.

Book a Support Call

I’m Unhappy with My Developer's Work

Our Project Assurance Guarantee has you covered. If the work doesn’t meet expectations, we’ll put Jonathon himself to work with the developer and fix it—or find a new developer at no extra cost. Contact us to start the process.

Book a Support Call

My Project Is Delayed

Delays can happen, but we’ll get you back on track. We’ll work with the developer to expedite completion.

Report a Delay

I Have a Billing Dispute

We ensure pricing transparency. If you’re overcharged or billed for unapproved work, we’ll mediate to correct it. Our influence ensures they listen.

File a Billing Issue

I’m Not Sure How the Process Works

Start with our 15-minute Project Kickoff Call to get matched with a vetted contractor. We’ll confirm your needs, timeline, and budget, then oversee the project for quality.